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Relay is Communication Made Easy.

Captioned Telephone (CapTel)

Hamilton CapTel Launches New Captioned Telephone Services in the Commonwealth of Massachusetts!  read on.

Is CapTel right for me?

For important information regarding CapTel service in Massachusetts please see the CapTel FAQ's

Customer Profile Form

Streamline your Relay calls by completing your Customer Profile Form. It's easy and takes only moments.

Relay FAQ's

Are all my calls private?


YES! 
MassRelay is serious about protecting your privacy. All MassRelay OPRs, supervisors and administrative staff are required to attend special training.

Who pays for Relay calls? 


The Massachusetts Relay Service is publicly funded. There is no cost to use Massachusetts Relay Service. Your completed calls made through the MassRelay Service are subject to Local Exchange Carrier rates for local and regional calls between your location and the location that your are calling.

View all Relay FAQ's