As long as an individual resides in Massachusetts and has a permanent disability that affects the use of a telephone in their home, she or he can participate in the program. A person who is blind or deaf/blind or has a cognitive or motion disability is eligible for free installation. A MassEDP agent visits the home, presents a selection of products, and provides instruction for using the telephone. All others can obtain their equipment by visiting one of our many regional sites or by mail.
You must have your disability certified by one of the commissions listed below (based on type of disability).
If your primary disability is Deaf, Hard of Hearing, Mobility, Vision, Speech, Cognitive then you must submit your application to:
Case Management Department
150 Mt. Vernon Street, Suite 550
Dorchester, MA 02125
If your primary disability is legally blind or deaf/blind then you must submit your application to:
Massachusetts Commission for the Blind
Registration Department
48 Boylston Street Boston, MA 02116
Once your disability is certified by the appropriate commission a representative from our office will contact you to set up an appointment to receive your equipment.