MassEDP
MassRelay
Mass 911 Services
MassEDP is Specialized Equipment.
View & research equipment.
View our list of approved specialized equipment that will get you back-in-touch with family & friends, quickly & affordably and for some at a reduced cost.
See if you’re eligible
Before you can receive your specialized equipment there are a few simple steps you need to review and complete. Please take a moment and view our application process.
Apply for the program
Join in & share all the benefits that MassEDP has to offer. Once you have download and completed the application process you will be on your way to enjoying the freedom of communication once again.
Relay is Communication Made Easy.
New to Relay
Relay makes it possible for hearing people to communicate by telephone with individuals who are deaf, hard of hearing, or speech-disabled. If this sounds like its for you read on.
Customer Profile Form
Streamline your Relay calls by completing your Customer Profile Form. It's easy and takes only moments.
Calling Tips
See examples of how a Relay conversation works. Tips for the different types of calls will make you more comfortable with your first few calls.
911 FAQ's
When should I call 911?
You should call 911 whenever you need immediate assistance from the police, fire department or ambulance.
Can I make a 911 call through the MassRelay service?
In case of an emergency, Relay users should call 911 directly either using their TTY or any regular landline phone. By calling 911 directly the dispatcher will automatically receive your name, telephone number and address. This will save valuable time in urgent situation.
Do I need special equipment to call 911?
Emergency services can be reached by calling 911 from your TTY or by calling from any landline or wireless telephone.
Equipment Manuals and Specs
Our equipment finder allows you to view in-depth information, rate your satisfaction of equipment, and download manufacture manuals.
